FAQs
General Questions
What is your return policy?
We offer a 14-day return policy from the date of delivery. Items must be unused, in their original packaging, and with all tags attached. For more details, please visit childsboutiques.com.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping is available for faster delivery. Delivery times may vary depending on your location.
Do you ship internationally?
Yes, we ship to multiple countries worldwide. Shipping costs and delivery times vary by destination.
Order Questions
How do I track my order?
Once your order is dispatched, you will receive a tracking number via email. You can use this to track your order on our website.
Can I modify or cancel my order?
Orders can only be modified or cancelled if they have not yet been processed. Please contact us immediately for assistance.
What payment methods do you accept?
We accept major credit and debit cards, as well as PayPal.
Product Questions
Are your products ethically sourced?
We are committed to ethical sourcing and sustainability. Our products are made with high-quality materials and responsible practices.
Do you offer gift wrapping?
Yes, we offer gift wrapping services. You can select this option at checkout.
Customer Service
How do I contact customer service?
For any inquiries, please visit childsboutiques.com and fill out our contact form. Our team will respond as soon as possible.
Do you have a loyalty program?
Yes, we offer a loyalty program where you can earn points with every purchase. Sign up on our website to join.
Technical Issues
The website isn’t working properly. What should I do?
Try clearing your browser cache or using a different browser. If the issue persists, please let us know.
My discount code isn’t working. Why?
Ensure the code is entered correctly and has not expired. Some promotions may have specific terms and conditions.
For further assistance, visit childsboutiques.com.
